https://account.microsoft.com/account/ManageMyAccount

Managing My Microsoft Account Call 1-855-785-2511 Toll Free

The My Account page shows the Visual Studio subscription(s) currently associated to your Microsoft account and the subscription

benefits to which you have access. In the Account box, subscription details including Subscriber ID, subscription level, name and email

address are displayed, as well as subscription status and expiration date. The Subscriber Benefits box shows the benefits that are

available with your subscription.

Multiple Subscriptions

Some subscribers have multiple subscriptions associated to a single Microsoft account. These can be past expired subscriptions, or

multiple active subscriptions (for instance, you may have a Visual Studio subscription for work and one for home). To switch between

subscriptions, select the one you’d like to use from the Subscription drop-down menu. The subscription displayed by default can be

changed by choosing Display this subscription by default.

Help with Subscriber Benefits

Some benefits included with your subscription enable you to use other Microsoft services, such as Microsoft Azure and Developer

Accounts. These services often have their own support teams and support information that you can contact if you need.

Change Your Contact Information

If you acquired your Visual Studio subscription through Microsoft Volume Licensing, please contact your administrator to update the

information on your account.

Change your Microsoft account

You can change the Microsoft account associated with your subscription directly from the My account page by following these steps:

1. Choose Change Microsoft Account.
2. Choose a temporary passphrase and select Continue.
3. Login with your new Microsoft account.
4. Enter your temporary passphrase and select Finish.

After completing these steps, you will be able to access your subscription using the Microsoft account entered in step 3. If you cancel at

any point before completing step 4, your Microsoft account will remain unchanged.

Note:

• This update will not cascade across subscriber benefits you previously activated, such as Microsoft Azure and Developer Accounts.
• You’ll need to separately update the Microsoft account you use with those benefits or continue to use the original Microsoft account associated with the benefit. Contact the support resources in the table above for further information.
• If you have multiple subscriptions associated with your Microsoft account, you’ll need to follow the steps above for each subscription you want to change by selecting it from the My Subscriptions menu on My Account.
• To manage your Microsoft account, including password changes, please visit: http://www.microsoft.com/account.

Expired subscriptions

The My Account page can show your subscription has expired. If so, you can renew by contacting your administrator, Microsoft Volume

Licensing re-seller, or retail customers can renew by clicking the Renew button.

If you’re not expecting that your subscription is expired, there could be a few causes:

• Your Microsoft account has both active and expired subscriptions associated with it, and an expired subscription is being shown by default. To change the default subscription to an active subscription, select the active subscription from the drop-down list and choose the Display this subscription by default option. This will cause your active subscription to be shown by default.
• Your old subscription has expired and your new subscription is not shown. If you receive a new subscription with a new Subscriber ID, then you will need to activate this subscription. You can make the new subscription your default by selecting it on the My Account page and clicking the Default button.
• Your old subscription has expired and your new subscription is not associated to your Microsoft account. If you receive a new subscription with a new Subscriber ID, then you will need to activate this subscription.

Removing a subscription

The My Account page enables you to remove a subscription from your Microsoft account so that it will no longer display on the My

Account page.  Just select the subscription you wish to remove from the drop-down menu and click Remove.  The account information

will remain unchanged and you can activate the subscription again using the same or a different Microsoft account.

Transferring a subscription

If your subscription was purchased through Microsoft Volume Licensing and you need to re-assign it to someone else within the

organization, your administrator will need to do this through the Volume Licensing Visual Studio subscription administration tool.

For more information and Support Call +1-855-785-2511 or Visit Microsoft Support